Track your order

Every Clawvie order ships with tracking.

How to track

  1. Check your email. As soon as your order ships we send a shipping confirmation with a tracking link. Tap View your order to see the latest status.
  2. Or sign in to your order page. Go to account.clawvie.com, enter the email you used at checkout and we'll send you a one-time code. No password needed.

What to expect

  • Orders are processed within 1–3 business days.
  • Delivery Australia-wide usually takes 7–12 business days after processing.
  • Tracking can take a few days to show its first update after your shipping email.

Something not right?

If your tracking hasn't updated for 7 days, or your parcel hasn't arrived within 20 business days of shipping, email support@clawvie.com with your order number and we'll sort it out with a replacement or a full refund.

Can't find the email? Check your spam or promotions folder first.