Frequently asked questions

About the Scratch Shield

How is this different from sprays and tape?

Sprays and tape try to make your furniture unpleasant and leave your cat with nowhere to scratch. The Shield gives her a satisfying surface right where she already goes, so the habit moves instead of being fought.

Will it stick to my couch fabric?

It grips best on smooth, tightly woven fabric, faux leather, timber and painted walls. On leather, velvet, bouclé or loose, knobbly weaves, test a small offcut in a hidden spot first. If it won't stay put, you're covered by our 30-day guarantee.

Will it come off without damage?

Pressed onto a clean, dry surface it's made to hold while she scratches and peel off later. Always test a hidden spot first on leather, velvet or delicate fabrics.

Can I cut it to fit?

Yes. Each shield is 30 × 100 cm and trims with ordinary scissors.

Which colour should I choose?

Natural Beige for light or warm fabrics, Light or Dark Grey for grey couches, Charcoal for dark couches, Warm Brown for leather-look or timber tones.

How many do I need?

If she scratches one spot, one is enough. Most homes have two or more spots (usually both couch arms), which is why most people choose Buy 2, Get 1 Free.

How long does it last?

It depends how keen your cat is. When it's worn, peel it off and stick on a fresh one. That's why the bundles include spares.

What if my cat ignores it?

Make sure it covers the exact spot and height she was scratching, and rub a little catnip on it. Still not interested? Contact us within 30 days of delivery for a full refund.

I'm renting. Is it OK on walls and door frames?

There are no screws, nails or holes. As with any adhesive, test a small offcut on painted surfaces first.

Orders and shipping

How long does shipping take?

Shipping is free Australia-wide. Orders are processed within 1–3 business days and usually arrive 7–12 business days after that. You'll get a tracking link by email as soon as your order ships.

How do I track my order?

Use the tracking link in your shipping email, or see Track your order.

Can I change my address or cancel?

Email support@clawvie.com as soon as you can with your order number. We can make changes before your order ships.

Returns and guarantee

What is the 30-day guarantee?

If your cat ignores it, if it doesn't stick the way you expected, or if you're simply not happy, contact us within 30 days of delivery for a full refund. This is in addition to your rights under the Australian Consumer Law. See our refund policy.

Still have a question?

Email support@clawvie.com or use our contact page.