Shipping policy

Shipping

Free tracked shipping Australia-wide on every order.

• Processing: orders are processed within 1–3 business days.
• Delivery: most orders arrive within 7–12 business days after processing.
• Tracking: you'll receive a tracking link by email as soon as your order ships.

We currently ship to Australia only.

Delays

Delivery times are estimates. Peak periods, weather and carrier delays can occasionally add a few days. If your tracking hasn't updated for 7 days, email us and we'll chase it up.

Address details

Please check your shipping address at checkout. If you spot a mistake, email us straight away. We can update it before your order ships.

Lost parcels

If your parcel hasn't arrived within 20 business days of shipping, contact us and we'll send a replacement or give you a full refund.

Questions? Email support@clawvie.com.